Shipping policy

Shipping Destinations

We ship to all 50 U.S. states from our warehouse in Minnesota. Typical transit times are as follows:

  • Midwest – 1 to 2 business days

    Illinois, Iowa, Michigan, Minnesota, North Dakota, South Dakota, Wisconsin

  • Central US – 2 to 3 business days

    Arkansas, Indiana, Kansas, Kentucky, Missouri, Nebraska, Ohio, Oklahoma, Tennessee, Texas

  • East & West Coast – 3 to 5 business days

    Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Utah, Vermont, Virginia, Washington, Washington D.C., West Virginia, Wyoming

  • Alaska & Hawaii – 5 to 7 business days

Shipping Cutoff Time

Orders received by 12am CST will ship the next business day.

Handling and Shipping Time

Handling time is separate from shipping time. Shipping time varies based on the distance from Minnesota:

  • Midwest: 1 day
  • Central US: 2 days
  • Coasts: 3 days

Shipping Prices

Shipping prices are calculated based on the size of the package and the distance to the delivery location. The delivery costs are determined during the checkout process. Standard shipping takes 1-4 business days from the ship date, depending on the distance. Customers can also select Expedited shipping at the quoted cost.

Shipping Method

We use FedEx Ground or USPS Advantage for shipping most packages.

Package Tracking

Customers receive a tracking number for their package when the order is processed. Tracking details are updated after the packages are picked up in the afternoon by the delivery company.

Missing Items

If an item is never received, please contact customer service at Vertical Spice:

We are here to assist you with any issues regarding your order.